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I have already replaced the perished food, how will this affect the claim?

We would ask that you contact us in the first instance, where this is possible. However, if you do replace the items, please keep hold of receipts, as you may be asked to send these before a cash settlement can be agreed.

If you’re ready to make a claim, visit online claims.

Manage a home insurance claim

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Related questions

Can I claim for my fridge/freezer that has stopped working? Why would my damage to fridge/freezer food claim not be covered? What happens if my damage to fridge/freezer food claim is declined, and I do not agree with the decision? How long will my damage to fridge/freezer food claim take? Do I have to keep the ruined food or can I throw it away? What am I covered for, in terms of damage to fridge/freezer food?

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