Back to policy support
What are contents?
Contents insurance will cover the items and valuables within your home that are not permanent features, fixtures or fittings of the building.
We mean any items that you or your family own or are responsible for, including Personal Belongings. Jewellery and entertainment systems may need to be specified depending on value.
Some items, such as carpets, may seem like buildings but are, in fact, considered contents.
If you are unsure what your item falls under and need to make a claim, please refer to your policy wording for a full definition.
You can contact our Claims Team by using one of the following numbers based on how you purchased your policy:
- Directly with us: 0345 165 5753
- Through a broker: 0345 122 3019
It's quick, safe and easy to make a new claim online, if you’re ready to make a claim, visit online claims.
Bought your Ageas Home Insurance through a broker, partner or intermediary? Please get in touch with them to make any changes to your policy Unfortunately we are unable to help with this directly.
Was this information helpful?
Can't find what you're looking for?
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.