How long will my claim take to resolve?

Getting your home back to normal can take time depending on the circumstances and the extent of the damage. On average, escape or leakage of water claims are usually dealt with within 95 days.

This is just an estimated average; your claim could take a shorter or longer amount of time.

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Related questions

What is ‘Tracing a leak’? What does it cover? When would my Escape of Water claim not be covered? What if I can't live at home due to the damage? Will someone come out to look at the damage? After I’ve called a plumber, can I claim? What is covered by escape of water, leaking and freezing water & leaking oil?

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