Help with My cover
Am I covered for voluntary driving?
Van insurance: Help with My cover
Voluntary work is work carried out by a person willingly without receiving any financial gain (except for mileage allowance). This is not something we need to record on your policy...
Do I need business use?
Van insurance: Help with My cover
Business use is needed if you are using your van to travel to more than one place of work.
Can I drive other cars or vans?
Van insurance: Help with My cover
You are not covered to drive other vehicles.
Can I drive my van in Europe and abroad?
Van insurance: Help with My cover
You will be provided with cover as standard while you or any driver covered on your policy is driving within the European Union...
I am unable to get a quote after inputting my claim details, why is this?
Van insurance: Help with My cover
Unfortunately, we will need you to call us in order for us to help you with this.
I’ve just bought a new van – am I still covered to drive my old van when I pick it up?
Van insurance: Help with My cover
Yes, on the day you are picking up your new van you are covered for the old van until you physically collect and start driving your new van, at which point your cover will switch to the new van.
What does Replacement Van cover include?
Van insurance: Help with My cover
Replacement Van cover can be added to your policy for £21.70 a year. This optional extra gives you a hire van for up to 14 days, if your van is written off following an accident that was your fault or is stolen and unrecovered...
What does Breakdown cover include?
Van insurance: Help with My cover
We offer multiple levels of breakdown cover, from £37.50 a year. To find out more or to check if you have this cover in place, please select one of the links below...
Why won't you cover me anymore?
Van insurance: Help with My cover
We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.
What's a policy excess?
Van insurance: Help with My cover
A policy excess is the amount you have to pay towards the cost of your van insurance claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...
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