Contact

General contact information

Contacting us is easy. Whether you would like to contact us about your insurance policy or are looking to work with Ageas in the future we would like to hear from you. Please select the category below which is most appropriate to you and the correct contact information will appear.

 Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.

Make a Claim  

If you are looking to make a claim on your Ageas Insurance policy, or for an existing claim then please phone the relevant number below. Full details on how to make a claim can be found within our Make a Claim section on this website. When contacting us please make sure you quote your policy number to help us deal with your enquiry more effectively.

Bike Insurance

  • 0345 126 2599 or +44 2392 205 441 from abroad 

Business Insurance

  • Our Gloucester office: 0345 122 3283

  • Our Port Solent office: 0345 4150495

Car Insurance

  • 0345 122 3018

Caravan & Camping Insurance

  • 0345 122 3019

Fleet Insurance

  • 0345 125 8833

Home Insurance

  • 0345 122 3019

Legal Expenses Insurance & Ageas Law

  • Business Legal Guard Policyholders: ​0345 122 8930
  • Fleet Legal Guard Policyholders: 0345 322 0157
  • Ageas Law: 0333 321 6394

Personal Accident Insurance

  • 0344 748 0103

Travel Insurance

  • 0345 122 3280
  • Assistance International (emergency medical claims): +44 23 8064 4633

Van Insurance

  • 0345 122 3260

Customer Services  

Are you insured by one of our brands?

Please visit their website for claims and enquiries.

Back Me UpCastle CoverKwik-Fit InsuranceRIAS

Are you insured with Ageas through a broker?

If you have commercial or personal cover with Ageas Insurance Limited, and need to renew, amend or have a general enquiry about your policy, please speak to your insurance broker - they’ll be able to take care of everything for you.

If there’s something else, and you would like to contact us directly, please call:

Car insurance

Motor Guard 0345 122 3288
polserv@ageas.co.uk 

Optima Car, Optima Classic Car, Optima Plus 0161 834 9888
motoradmin@ageas.co.uk

Caravan & Camping insurance

Caravan & Camping Guard 0345 122 3288
polserv@ageas.co.uk 

Home insurance

Home Guard (purchased through an Estate Agent Scheme eg Connells) 0161 830 1316
mplus.homeguard@ageas.co.uk

House Guard 0345 122 3288
polserv@ageas.co.uk

Optima Bedrooms and Optima Home 0161 834 9888
householdadmin@ageas.co.uk

Motorcycle insurance

Optima Bike and Optima Classic Bike 0161 834 9888
nsm@ageas.co.uk

Personal Accident Insurance

Optima Personal Accident Individual 0370 241 6182

Travel insurance

Ageas Travel 0345 122 3288
polserv@ageas.co.uk

Van insurance

Van Guard 0345 122 3288
polserv@ageas.co.uk

​Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.

Make a Complaint  

Please see our complaints page for full details on how to make a complaint.