I don't want to renew my policy

To cancel your policy at renewal, simply follow the steps below:

  1. Log in to your online account

  2. Select 'My car'
  3. Underneath 'Manage renewals' select 'Thinking of leaving us'
  4. Select reason for cancellation
  5. Select when you would like your policy to end; on your renewal date or another date
  6. Follow the steps to complete your cancellation

Alternatively, please speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays.

Log in to your online account

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I don't want to renew my policy How do I renew my insurance policy? Can you improve my renewal price? How can I stop my auto-renewal? I've missed my renewal date How do I cancel my renewal?

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