What is the cooling off period?

You have 14 days from either the purchase date of the policy, or the date you receive the policy documentation (whichever is later) to cancel your cover. This is called the cooling off period.

During the cooling off period there is no administration fee for cancellation; after the cooling off period the cancellation fee is £50. 

To cancel your policy please follow these steps

If you have purchased additional cover, you will be entitled to a full refund during the cooling off period provided no claims have been made. After the cooling off period no refund will be provided.

Log in to your online account

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Related questions

How do I cancel my insurance policy midterm? How do I cancel my insurance policy at renewal? What do I need to do once my policy has been cancelled? Why has my policy been cancelled? What are the cancellation charges? What do I do if the policyholder has passed away?

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