Need to contact us?

Whatever your query is, we’re here to help - just choose from the options below.

How to get in touch

For urgent medical assistance claims

+44 (0) 203 336 7440

If you are abroad and need urgent assistance, please contact the Medical Assistance Service on this number.

Lines are open: 24 hours, 7 days a week

Discuss your policy

0345 165 5762

If you would like to renew, amend or discuss your policy then please contact us at this number.

Lines are open: Mon-Fri 9am to 5pm.

Closed: Saturday, Sunday and Bank Holidays.

To register a new claim or discuss a claim

+44 (0)203 336 7440

To discuss a claim (except under the Gadget or Financial failure section), please contact us on this number.

Lines are open: Mon-Fri 9am - 5pm.

Closed: Saturday, Sunday & Bank Holidays.

Discuss a claim - Gadget

+44 (0) 330 175 7853

To discuss a claim under the Gadget section, please contact Taurus Insurance Services Limited on this number.

Lines are open: Mon-Fri 9am - 5.30pm,including Bank Holidays.

Closed: Saturday & Sunday.

Taurus Insurance Services Limited,
Suite 2209-2217 Eurotowers, Europort Road, Gibraltar.

Email: ageas.tiga@taurus.gi

Discuss a claim - Financial Failure

+44 (0)345 266 1872

To discuss a claim for Financial failure, please contact us on this number.

Lines are open: Mon-Fri 9am - 5pm
24/7, 365 days support outside of these hours

IPP Claims at Sedgwick
Oakleigh House,14-15 Park Place, Cardiff, CF10 3DQ

Email: Insolvency-claims@ipplondon.co.uk

Website: www.ipplondon.co.uk/claims.asp