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Help with Cancellations
How do I cancel my insurance policy midterm?
Car Insurance: Help with Cancellations
You can cancel your policy by logging into your online account and following the steps below: Select 'My car' ...
How do I cancel my insurance policy at renewal?
Car Insurance: Help with Cancellations
To cancel your renewal please follow these steps: Log in to your online account Select 'My car'...
What do I need to do once my policy has been cancelled?
Car Insurance: Help with Cancellations
Please be aware that there is a legal requirement to keep your car insured if it is on a public road.
Why has my policy been cancelled?
Car Insurance: Help with Cancellations
If you would like to speak to a member of our Live Chat team, they'll be happy to help you.
What are the cancellation charges?
Car Insurance: Help with Cancellations
You have 14 days from either the purchase date of the policy, or the date you receive the policy documentation (whichever is later) to cancel your cover. This is called the cooling off period...
What is the cooling off period?
Car Insurance: Help with Cancellations
You have 14 days from either the purchase date of the policy, or the date you receive the policy documentation (whichever is later) to cancel your cover. This is called the cooling off period...
What do I do if the policyholder has passed away?
Car Insurance: Help with Cancellations
If you are facing a difficult time, we want to do our best to help and would like to speak to you directly.
Can't find what you're looking for?
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.