Record a claim

We know making a claim can be a stressful time, so we’re here to help every step of the way.

Following recent Government announcements, some members of our team are now working at home with children. This means that it may take us longer than we would like to answer your calls. Please be patient with our team and be assured we will look to help you as quickly as we can.  If you wish to report a new claim, you can do this by filling out the form below.

Claim Referral Form

Please provide your claim details below and our claims team will be in touch with you within 48 hours. Please note we will be likely to contact you between 6pm and 10pm to discuss your claim.

Claim Referral Form

Please submit your file in one of the following formats: jpg, jpeg, png, pdf, doc, docx. Maximum file size: 4MB

How to get in touch over the phone

When you pick up the phone to talk to us, we want to get you to the right person as quickly as possible:

Make a claim

0345 165 5753

Legal expenses claims

0345 166 6359

Home emergency claims

0345 166 6358