Do you need urgent support?

  • Is your property uninhabitable or unsecured?
  • Do you need to make us aware of any exceptional circumstances affecting you or someone you live with?

You can reach us by using one of the following numbers based on how you purchased your policy:

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Related questions

How do I get an update on the progress of my claim? What is wear and tear? What is not covered? Can I carry out temporary repairs? I have already started repairs. How will this affect the claim? What is a policy excess?

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Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.