Help with Accidental damage
What is accidental damage?
Home insurance claims help: Help with Accidental damage
Accidental damage' is a term used in home insurance to define unexpected and unintended damage, by something sudden and which is not deliberate caused by an external force to your property or contents and is an optional cover option...
When would my buildings accidental damage claim not be covered?
Home insurance claims help: Help with Accidental damage
One reason that your claim may not be covered is because you do not have the Accidental Damage extension cover on your Buildings policy. If you have chosen this cover, it will be shown in your Insurance Schedule/Statement of Fact...
How long will my accidental damage claim take?
Home insurance claims help: Help with Accidental damage
This will depend on the circumstances of your claim. To validate a claim, we need confirmation of the cause of the damage, from either your chosen repairer, or we may decide to instruct one of our repair networks to inspect the damage...
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