Car Insurance: Help with Claims

If you make a claim then your No Claims Discount may be affected. Factors such as, who was at fault, previous claims and whether you have opted to protect your NCD will all be considered...

Car Insurance: Help with Claims

We have a network of approved repairers who will take care of your vehicle, getting you back on the road as soon as possible.

Car Insurance: Help with Claims

This is when the damage to your vehicle is uneconomical to repair. We have a dedicated team who will discuss settlement with you...

Car Insurance: Help with Claims

You can now report some claims online using our online claims hub. This is the quickest and easiest way to make a claim. The claims you can report online are...

Car Insurance: Help with Claims

To get your online claim journey started, all you need is your policy number. This will be shown on your policy schedule or statement of fact...

Car Insurance: Help with Claims

To help protect our customers from rising costs, we use databases with other companies that identifies differences in customer information...

Car Insurance: Help with Claims

We'll try to resolve your complaint within three working days. If we can't do this, we'll write to you within five working days to..

Car Insurance: Help with Claims

You're able to go straight to the Financial Ombudsman Service, however, they will advise that if you are dissatisfied with our service, that you give us the opportunity to resolve your concerns in the first instance...

Car Insurance: Help with Claims

If you receive any correspondence from the other party involved or their representatives, you can forward this straight to us quoting your claim reference number. Please forward the correspondence to motorclaims@ageas.co.uk

Car Insurance: Help with Claims

We apologise that you are having trouble making a claim online. We take the protection of our customers' information very seriously and always apply appropriate levels of security...