Help with My cover
Am I covered for voluntary driving?
Van insurance: Help with My cover
Voluntary work is work carried out by a person willingly without receiving any financial gain (except for mileage allowance). This is not something we need to record on your policy...
What does Van Legal Expenses cover include?
Van insurance: Help with My cover
We offer Legal Expenses cover, provided by the RAC, for only £21.75 a year. This cover provides up to £100,000 of cover for legal costs as well as a 24/7 legal advice helpline which can provide advice on a range of private legal matters.
What does Breakdown cover include?
Van insurance: Help with My cover
We offer multiple levels of breakdown cover, from £37.50 a year. To find out more or to check if you have this cover in place, please select one of the links below...
What does Replacement Van cover include?
Van insurance: Help with My cover
Replacement Van cover can be added to your policy for £21.70 a year. This optional extra gives you a hire van for up to 14 days, if your van is written off following an accident that was your fault or is stolen and unrecovered...
Why won't you cover me anymore?
Van insurance: Help with My cover
We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.
I’ve just bought a new van – am I still covered to drive my old van when I pick it up?
Van insurance: Help with My cover
Yes, on the day you are picking up your new van you are covered for the old van until you physically collect and start driving your new van, at which point your cover will switch to the new van.
I am unable to get a quote after inputting my claim details, why is this?
Van insurance: Help with My cover
Unfortunately, we will need you to call us in order for us to help you with this.
What's a policy excess?
Van insurance: Help with My cover
A policy excess is the amount you have to pay towards the cost of your van insurance claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...
Can I drive my van in Europe and abroad?
Van insurance: Help with My cover
You will be provided with cover as standard while you or any driver covered on your policy is driving within the European Union...
Am I covered for caravans and trailers?
Van insurance: Help with My cover
Your motor policy will cover you using your van to tow any single trailer-caravan or broken-down vehicle while it is attached to your van and if allowed by law, provided it is not being towed for hire or reward.
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