Coloured paper support

Accessibility

Coloured paper support

How we can help


We want our service to be accessible for everybody. So, if you have dyslexia or a visual impairment, there are things we can do to tailor our service to your needs. For example, we can send documents in your preferred format, such as printing on a paper of your preferred colour to improve readability, just let us know.

Find out how to use it in a way that best suits your needs on our accessibility page.

If you need your documents in a different format, such as on coloured paper, you can chat online with a member of our Live Chat team.

Please note, this page is written to address people who may need their documents in a different format, such as on coloured paper. However, it may also be useful for family, friends, colleagues or those close to someone who has dyslexia or a visual processing disorder.

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Get in touch

To request your documents in a different format, or if there's something else we can help with, click to get in touch with our a member of our Live Chat team or if you'd rather speak to someone over the phone, please call us on 0345 128 6894.

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external support and organisations

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.