How did you buy your home insurance?

Need to contact us about your policy?

To help us get you through to the right person we first need to know how you bought your Ageas home insurance policy.

We sell home insurance directly to customers but we also sell through intermediaries, partners and brokers. 

How to get in touch

When you need to contact us, we want to get you to the right person as quickly as possible:

Discuss your policy

If you would like to renew, amend or discuss your policy then please contact the individual or company who originally sold you the policy. This could be an insurance broker, financial adviser or another intermediary firm who are authorised to sell on behalf of Ageas.

Speak to our Claims Team

0345 122 3019

Make a complaint

Click here to find the best ways to make a complaint.

Insurance from an Estate Agent

0161 830 1316

If you bought an Ageas product from either Connells, New Homes Group or a Sequence estate agent.

Need to contact us?

If you have Ageas Elastic home insurance, there are a number of quick and easy ways you can get in touch.

Your online account

Did you know you can renew your insurance and amend your policy online? Just log into your online account and you’ll be all done in no time.

How to get in touch

When you need to contact us, we want to get you to the right person as quickly as possible:

Speak to our Claims Team

0345 125 2491

24/7 UK-based claims service

How can we help?

Have a chat with us now

Send us a message

Rather we answered your query by email? Fill out the contact us form below and we’ll get back to you within 48 hours

Send us a message

Please enter your date of birth DD/MM/YYYY

Make a complaint

If you’re not happy about something, we want you to get in touch so we can try and resolve your issue as quickly as we can. Just email us at elastichome@ageas.co.uk.