Need to contact us about your car insurance?

Whatever your query is, we’re here to help. From making a claim or a complaint to renewing your policy, you’ll find all the ways you can contact us below.

Car insurance

Want to contact us to buy insurance?

4 out of 5 customers buy car insurance from us directly online* through our quick and easy quote journey. 

However, if you do prefer to buy your car insurance over the phone, just give us a call on the telephone number below. Lines are open Mon to Fri 8:30am - 8:00pm and Sat 8:30am - 4:00pm.

Get a quote online

Click the link below to buy your car insurance online.

Start your quote

Give us a call

To buy a policy over the phone call us on 0345 165 0920.

*87% of new car insurance customers bought their policy online (1st Jul – 30th Sep 18).

Need to contact us about your policy?

To help us get you through to the right person we first need to know how you bought your Ageas car insurance policy.

We sell car insurance directly to customers but we also sell through intermediaries, partners and brokers. 

If you bought your car insurance with Ageas directly on the website or through a price comparison site, there are a number of quick and easy ways you can get in touch.  

How to get in touch

Discuss your policy

0345 165 0570

This number is for policies bought directly with Ageas. If you bought your policy through an intermediary (Such as a broker) you should contact them directly.

Lines open Mon to Fri 8:30am - 8:00pm and Saturday 8:30am - 4:00pm.

Renew your policy

0345 165 0570

This number is for policies bought directly with Ageas. If you bought your policy through an intermediary (Such as a broker) you should contact them directly.

Lines open Mon to Fri 8:30am - 8:00pm and Saturday 8:30am - 4:00pm.

Speak to our Claims Team

0345 125 2450

This number is for policies bought directly with Ageas. If you bought your policy through an intermediary (Such as a broker) you should contact them directly.

Lines are open 24 hours a day, 7 days a week.

Make a complaint

0345 165 0570

This number is for policies bought directly with Ageas. If you bought your policy through an intermediary (Such as a broker) you should contact them directly.

Lines open Mon to Fri 8:30am - 8:00pm and Saturday 8:30am - 4:00pm.

Send us a message

Rather we answered by email? Click here to fill out our contact us form.

How can we help?

Have a chat with us now

Customers that bought Ageas car insurance through a broker, partner or intermediary must get in touch with who they bought their policy from to make any changes or renew. Unfortunately we are unable to help with this directly.

If you have a question about something else, there are a number of quick and easy ways you can get in touch with us.

How to get in touch

Discuss your policy

If you would like to renew, amend or discuss your policy then please contact the individual or company who originally sold you the policy. This could be an insurance broker, financial adviser or another intermediary firm who are authorised to sell on behalf of Ageas.

Speak to our Claims Team

0345 122 3018

Windscreen claims

0800 174 764

Make a complaint

Click here to find the best ways to make a complaint.

Notifying MID of a change

If you’re required to submit vehicle changes to the Motor Insurance Database (MID) please log in here.