Need to contact us? Here's how you can get in touch

Whatever your query is, we’re here to help. From making a claim or a complaint, to getting a quote or renewing your policy, you’ll find all the ways you can contact us below. Just click on your insurance type and then choose how you want to get in touch.

How did you buy your car insurance?

Need to contact us?

If you didn’t buy your car insurance policy directly with Ageas (For example, you may have bought through a broker, partner or intermediary) and you need to renew, make a change or have a query about your policy, you must get in touch with who you bought from.

If you’ve got a question about something else, there are a number of quick and easy ways you can get in touch with us.

How to get in touch

When you need to contact us, we want to get you to the right person as quickly as possible:

Discuss your policy

If you need to renew, amend or have a query about your policy you must contact the intermediary you bought the policy from.

Make a claim

0345 122 3018

Motor Guard queries

0345 122 3288

Optima queries

0161 834 9888

Windscreen claims

0800 174 764

Make a complaint

Click here to find the best ways to make a complaint.

Notifying MID of a change

If you’re required to submit vehicle changes to the Motor Insurance Database (MID) please log in here.

Need to contact us?

If you bought your car insurance with Ageas directly on the website or through a price comparison site, there are a number of quick and easy ways you can get in touch.  

Give us a call

Discuss your policy

0345 165 0570

This number is for policies bought directly with Ageas. If you bought your policy through an intermediary (Such as a broker) you should contact them directly. 

Renew your policy

0345 165 0570

This number is for policies bought directly with Ageas. If you bought your policy through an intermediary (Such as a broker) you should contact them directly.

Car insurance claims (In UK)

0345 125 2450

This number is for policies bought directly with Ageas. If you bought through an intermediary please click ‘through  an intermediary’ for details of how to make a claim.

Make a complaint

0345 165 0570

This number is for policies bought directly with Ageas. If you bought through an intermediary please click ‘through  an intermediary’ for details of how to make a complaint. 

How can we help?

Have a chat with us now

Send us a message

Rather we answered your query by email? Fill out the contact us form below and we’ll get back to you within 5 days

Send us a message

Please enter your date of birth DD/MM/YYYY