Car insurance

Need to contact us about a claim?

We understand how important your car is to you, which is why we’re here to help you through every step of the claims process.

To get started, simply choose which type of claim you need to make from the choices below and we'll guide you through the process as quickly and easily as we can.

car icon purple

CAR INSURANCE CLAIMS

For support with making a car insurance claim on events including:

  • Road accident
  • Damage to your car
  • Accidental misfuelling
  • Damaged windscreen or window glass
  • Fire, theft or attempted theft (incl. personal belongings)

Make a claim

Check what you need to know before making a claim

 

Car insurance optional extra

optional cover Claims

If you bought optional cover directly from Ageas, get support with making a claim on the following:

  • Breakdown 
  • Motor Legal Expenses
  • Replacement Vehicle

Optional cover claims


If you bought your Ageas Insurance policy with optional cover from a broker, please refer to your policy documentation for the contact number to call.
Ageas Insurance Ltd corporate logo

Please note​ when you select motor or home claims, we will direct you to the Ageas online claims service, provided by Ageas Insurance Ltd.

Need to contact us about an existing claim?

We understand how important your car is to you, which is why we’re here to help you through every step of the claims process.

For existing car insurance claims, please call your dedicated claims handler or email us on motorclaims@ageas.co.uk quoting your claim reference number in the subject header. You will have received a letter with these details.

For optional cover claims please contact your provider, click here for contact details.