Ageas Insurance Ltd.

Awards and recognition

Recognised for quality products and excellent customer service

We're proud of the recognition we've received, details of previous awards from 2020- 2022 are listed below.

2022 Awards

Winners of Personal Lines Insurer of the Year at the British Insurance Awards 2022

British Insurance Awards

For the second consecutive year, Ageas1 won Personal Lines Insurer of the Year at the British Insurance Awards 2022. We were also shortlisted for the Customer Experience Award and Claims Initiative of the Year, in recognition of our continued focus in these areas.
Find out more: British Insurance Awards

Insurance Times Claims service solution of the year award 2022 - logo

Claims Excellence Awards

Ageas1 won 'Claims Service Solution of the Year - General' at the Insurance Times Claims Excellence Awards 2022, for its Green Parts Programme.
Find out more: Claims Excellence Awards

Insurance Times Claims team of the year award 2022 - logo

Claims Excellence Awards

Ageas1 won 'Claims Team of the Year - Digital Transformation' at the Insurance Times Claims Excellence Awards 2022.
Find out more: Claims Excellence Awards

Accredited as a UK Top Employer 2022

UK Top Employer

Ageas3 is certified as a Top Employer 2022 in the UK for our HR policies and people practices.
Find out more: UK Top Employer Awards

Insurer Times - Insurer Diversity and Inclusion Excellence Award 2022

Insurance Times Awards (Diversity & Inclusion)

Ageas1 won Gold in the Insurer Diversity and Inclusion Excellence category. This was in recognition of our successful internal programme which led to a significant increase in the number of women being employed in senior management positions.
Find out more: Insurance Times Awards

Insurance Times Awards - Excellence in Professional Development Gold Award 2022

Insurance Times Awards (Professional Development)

Ageas1 won Gold in the Excellence in Professional Development category. The judges were impressed by our programme's "mixed digital and in-person approach to professional development."
Find out more: Insurance Times Awards

Insurer Times - Excellence in Professional Development - Bronze Award 2022

Insurance Times Awards (Bronze)

Ageas1 also won Bronze in the Excellence in Professional Development category. This was for our Eve Underwriting Development Programme of which we are incredibly proud.
Find out more: Insurance Times Awards

The Bodyshop awards 2022 - Insurer of the year award

The Bodyshop Awards

Ageas1 received the award for Insurer of the Year at The Bodyshop Awards 2022.
Find out more: The Bodyshop Awards

South West Contact Centre Awards - Ageas received four awards for Support Team, Best Customer Engagement, and Best Transformation Programme.

South West Contact Centre Awards

Ageas3 were delighted to receive awards in three categories at the South West Contact Centre Awards: Best Support Team, Best Customer Engagement, and Best Transformation Programme. Additionally, at an individual level, we also received the Support Manager of the Year Award.
Find out more: South West Contact Centre Awards

2021 Awards

Personal Lines Insurer of the Year winner 2021

Insurance Times Awards

Ageas1 won the Personal Lines Insurer of the Year category at the Insurance Times Awards 2021.
Find out more: Insurance Times Awards

MRW National Recycling Awards 2021 winner logo

MRW National Recycling Awards

The Green Parts Specialists and Ageas were recognised at the MRW National Recycling Awards for Partnership Excellence in the commercial category.
Find out more: MRW National Recycling Awards

British Insurance Awards 2021 logo

British Insurance Awards

Ageas1 won the Personal Lines Insurer of the Year at the British Insurance Awards 2021.
Find out more: British Insurance Awards

UK Customer Experience Awards 2021 - Customer at the Heart of Everything award - Gold

UK Customer Experience Award

Ageas1 won the 'Customer at the Heart of Everything Award - Bronze' at the largest customer awards event in the UK.
Find out more: UK Customer Experience Awards

UK Customer Experience Awards 2021 - Best Customer Service Award - Silver Category.

UK Customer Experience Awards

Ageas1 won the 'Best Customer Service Award - Silver' at the largest customer awards event in the UK.
Find out more: UK Customer Experience Awards

GoCompare - Highly commended home insurance product of the year award logo

GoCompare Insurance Awards

RIAS, part of Ageas Retail Limited, was ‘Highly Commended’ for the Home Insurance product of the year in 2021.
Find out more: Gocompare Insurance Awards

Ageas* won Gold in the Operational Effectiveness Awards 2021

European Contact Centre & Customer Service Awards

Ageas1 won Gold in the Operational Effectiveness Awards, in the Most Effective Improvement Programme category.
Find out more: European Contact Centre & Customer Service Awards

European Contact Centre & Customer Service Awards 2021 - silver award

European Contact Centre & Customer Service Awards

Ageas1 won Silver in the Customer Experience Award, in the Best Customer Experience Redesign category.
Find out more: European Contact Centre & Customer Service Awards

2020 Awards

Insurance Times - Claims excellence awards winner 2020

Claims Excellence Awards

Ageas1 won 'Claims Team of the Year' at the Insurance Times Claims Excellence Awards 2020.
Find out more: Insurance Times Awards

British Insurance Awards - Claims initiative of the year award 2020

British Insurance Awards

Ageas1 won the 'Claims Initiative Award' for our Green Parts programme, where approved repairers reuse car parts if possible to try and reduce environmental impact.
Find out more: British Insurance Awards

Insurance Times Awards - Excellence in Technology Claims Award 2020

Insurance Times Awards

Ageas1 won the 'Excellence in Technology - Claims' Award in 2020, for creating the Photo Assist app, making the claims process easier for customers.
Find out more: Insurance Times Awards

BIA  2020 Awards - Technology

British Insurance Awards

Ageas1 won the 'Technology Award' in 2020, for creating the Ageas Photo Assist app, making the claims process easier for customers.
Find out more: British Insurance Awards

Compare the Market Simples Awards - Service Award Winner 2020

The Simples Awards

Ageas3 won the Service Award in 2020, which recognised we consistently delivered the highest quality of service to our customers.
Find out more: The Simples Awards

Digital Impact Awards 2020

Digital Impact Awards

Showcasing our ambition in innovation and digital, Ageas1 won three awards: 'Best use of digital from the financial services sector' - Gold, 'Best evaluation strategy' - Gold and 'Best use of online video' - Bronze.
Find out more: The Digital Impact Awards