Money worries

FINANCE AND AFFORDABILITY SUPPORT

If you're finding it hard to pay for things every day, please tell us as soon as you can. We're here to help and can show you other support that's available.

Here are some questions you may want to ask yourself to ensure your policy and premium is right for you:

• Are you able to make your monthly payments on time?
• Do your monthly Direct Debit dates work for you?
• Does your policy still meet your needs?
• Can we make any changes to your policy to help reduce your payments?
• Does your excess still make financial sense?

If you answered 'no' to any of these questions, please contact us. We're here to support you as best we can.

PAYMENT RELIEF SUPPORT

Many people in the UK are having a hard time paying their bills because of the rising cost of living. If you're worried about paying your premiums, we can help make your insurance more affordable and flexible.

To stay in control of your money, try not to miss any payments and talk to us as soon as you can. If you need help with money matters or personal support, we're here to help you get back on track. We can also offer payment relief to make things easier for you. 

FRAUD SUPPORT

Fraud and scams are increasing in the UK and are getting trickier to spot. If you've been a victim, it can cost you money and affect your mental health and confidence. But remember, you're not alone. Even the most careful people can get caught out. We're here to help and support you.

If you've been a victim of a scam or fraud, we're on your side. If it has hurt your finances or mental health, we can help you get through it.

If you're finding it hard to make day-to-day payments, please tell us as soon as you can. We're here to help and can also guide you to the additional support that's available. 

FINANCIAL ABUSE SUPPORT

If you've experienced financial, emotional, or domestic abuse, remember you're not alone. Help is always available, and we urge you to seek it as soon as possible.

You can talk to us for help and support. We can also connect you with specialist organisations that can provide practical support, no matter your situation.

If you're finding it hard to pay for things every day, please tell us as soon as you can. We're here to help and can guide you to other support that's available.

WHERE ELSE CAN I GET HELP?

• Entitledto Offers a free benefits calculator to see what you can claim from local and national government.
• MoneyHelper - MoneyHelper is here to make your money and pension choices clearer. Impartial guidance that's backed by the government.

• StepChange Free advice to help people free themselves of debt.

• Turn2Us Charity which aims to fight poverty. This charity helps people in need of financial support to access welfare benefits using an online benefits calculator, and also offers a grants search.
• See our full list of charities and organisations of who else can help.