Health and wellbeing

health and wellbeing

How we can help


Many of us will experience mental or physical health difficulties at some point in our lives, and this can sometimes make it difficult to deal with daily tasks and financial matters.


At Ageas, we’re here to help make these tasks as easy as possible.

We know life isn’t always that straightforward, but you don’t have to navigate the ups and downs alone. That’s why we offer help and support that’s tailored to different needs for anybody who’s living with mental or physical health concerns.

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SERIOUS OR TERMINAL ILLNESS 

If you, a loved one or someone you care for has been diagnosed with a terminal illness, we know how challenging this can be with big changes and uncertainty ahead. At Ageas, we’ll do whatever we can to support you through this tough time.

We understand that coming to terms with a terminal illness diagnosis can be an incredibly difficult time. But we want you to know you’re not alone, and we’re here to help. If you'd like to speak to someone, please get in touch with a member of our Live Chat team, we're here to support you as best we can. 

For further support, there are many organisations that can help – see our charities and organisations.

DEMENTIA AND ALZHEIMER'S

If you or a loved one have been diagnosed with dementia or Alzheimer’s, it may seem overwhelming, and we understand how challenging it can be. You might be thinking about allowing a family member or loved one to act on your behalf. We’d like to offer you help and support in any way we can.

Find out more about Power of Attorney

If you or someone you know has been diagnosed with dementia or Alzheimer’s, and you’re looking for support, we’re here to help. If you'd like to speak to someone, please get in touch with a member of our Live Chat team, we're here to support you as best we can.

MENTAL HEALTH

Many of us will experience mental health difficulties at some point in our lives, and this can sometimes make it difficult to deal with financial matters. We can help you get the support to navigate through these times.

Life can bring all sorts of challenges and we want to support you as best we can to make managing the daily tasks as easy as possible. If you'd like to speak to someone, please get in touch with a member of our Live Chat team, we're here to support you as best we can.

You can also receive free and independent debt advice from charities including Money Helper, to make it easier for you to find the right help. See our list of charities and organisations who can help.

PHYSICAL DISABILITY

Whether you’re having mobility problems due to age, injury or a physical disability, it can sometimes make it hard to deal with daily tasks. At Ageas, we’d like you to know that we’re here to help you overcome these challenges and want to support you.

If you’re currently adapting to a life with mobility issues, there are many organisations that can offer specialist advice for those living with a physical disability to help you navigate the challenges you may face.

Find out more about using our website in a way that best suits your needs on our accessibility page. If you'd like to speak to someone, please get in touch with a member of our Live Chat team, we're here to support you as best we can.

Please note, this has been written for people dealing with difficult health or illness. However, it may also be helpful for family, colleagues, friends, or those close to someone in these situations.

Frequently asked questions

Losing a loved one is never easy. We can offer you support and guidance during times of loss. Find out more about bereavement support.

If you need help managing your affairs, or know somebody who does, find out how to navigate your way through the process. Find out more

WHERE ELSE CAN I GET HELP?

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Talk to us

We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments,or finding things challenging, we’re here to support you as best we can.

If you’d like to speak to us

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.

You can call us on 0345 165 5783. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.