Help with Payments

Van insurance: Help with Payments

Whether you’re facing rising bills or a change in circumstances and are concerned about missing a payment, we’re here to help support you...

Van insurance: Help with Payments

Has the refund been processed by one of our consultants or online?...

Van insurance: Help with Payments

If you choose to pay by monthly instalments, a credit application will be confirmed on your credit file, which is visible to other lenders. This application and any missed payments may affect your credit score...

Van insurance: Help with Payments

If you make a late payment or miss a payment, a fee of £14.50 will be added to your monthly Direct Debit. Here are details of all fees and charges for Van...

Van insurance: Help with Payments

You should contact your card payment provider who will be able to help you.

Van insurance: Help with Payments

If you called one of our consultants, then refunds can take up to 72 hours before they show in your account...

Van insurance: Help with Payments

Unfortunately, we can’t update your payment date for you online. If you would like to change your payment date, then please speak to a member of our Live Chat team via our Virtual Assistant or call us...

Van insurance: Help with Payments

We will only be able to update your stored card details online if a payment is taken as part of a change or renewal on your policy. If you are looking to update your card details for a change or renewal, you can enter the new card details when you accept the change or renewal on your online account...

Van insurance: Help with Payments

You can change your payment details or switch from annual to monthly payments (or vice versa) when you renew your policy in your online account...

Van insurance: Help with Payments

You can pay your outstanding balance quickly and easily by logging in to your online account and following the steps below...