Back to Policy support
How do I reset my online account username or password?
Forgotten Password: If you have forgotten your password then please reset your password here.
The link can take up to one hour to come through and might be in your junk/spam folder.
Forgotten username
If you have forgotten your username, there will be an option to
recover this on our login page.
You will be asked to enter your email address, which will be searched on our system. If your email is not linked to an online account, you will be asked to enter more details to help recover your username.
You can also speak to a member of our Live Chat team via our Virtual Assistant or call us. Lines are open 8.30am - 6.00pm Monday to Friday and 8.30am - 4.00pm on Saturdays.
Bought your Ageas Van Insurance through a broker, partner or intermediary? Please get in touch with them to make any changes to your policy. Unfortunately we are unable to help with this directly.
Was this information helpful?
Thank you for your feedback
Can't find what you're looking for?
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.