Help with My cover

Do you offer temporary cover?

Car Insurance: Help with My cover

We do offer temporary cover on car insurance. To make permanent policy changes, please get in touch and our Live Chat team will be happy to help.

Do you offer learner driver insurance?

Car Insurance: Help with My cover

We do offer learner driver car insurance. To make permanent policy changes, please get in touch and our Live Chat team will be happy to help.

What does Motor Legal Expenses for car insurance include?

Car Insurance: Help with My cover

Motor Legal Expenses for car insurance is optional cover that you can add at the start or during your policy. It provides legal support and advice for a wide range of motor incidents and can give you peace of mind knowing you can get help with legal costs...

My vehicle's not showing as insured on the Motor Insurance Database

Car Insurance: Help with My cover

It can take up to 72 hours for the Motor Insurance Database to be updated. Your cover will start on the date shown on your policy documents.

Why won't you cover me anymore?

Car Insurance: Help with My cover

We use a range of information to see whether we can provide a quote. If we can’t provide one to you today, please try us again in future because we do review this information regularly.

What does Replacement Vehicle cover include?

Car Insurance: Help with My cover

Replacement Vehicle cover is optional cover that you can add at the start or during your policy. It provides you with security and peace of mind, that you won’t have to go without a car if yours is ever stolen or damaged and isn’t repairable...

Can you improve my renewal price?

Car Insurance: Help with My cover

We want to make renewing easy. We think it is fairer and more convenient for our customers if we provide our final price from the outset based on the information we hold for you...

What's a policy excess?

Car Insurance: Help with My cover

A policy excess is the amount you have to pay towards the cost of your claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...

Do you offer multi car discount?

Car Insurance: Help with My cover

Unfortunately, we do not offer multi car policies. However, to get a quote for a second vehicle please visit the following link: https://motor.ageas.co.uk/

Am I covered for caravans and trailers?

Car Insurance: Help with My cover

Your motor policy will cover you using your car to tow any single trailer-caravan or broken-down vehicle while it is attached to your car and if allowed by law, provided it is not being towed for hire or reward.

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.