Help with My cover

Do you offer learner driver insurance?

Car Insurance: Help with My cover

We do offer learner driver car insurance. To make permanent policy changes, please get in touch and our Live Chat team will be happy to help.

Do you offer temporary cover?

Car Insurance: Help with My cover

We do offer temporary cover on car insurance. To make permanent policy changes, please get in touch and our Live Chat team will be happy to help.

Am I covered for voluntary driving?

Car Insurance: Help with My cover

Voluntary work is work carried out by a person willingly without receiving any financial gain (except for mileage allowance). This is not something we need to record on your policy.

My vehicle's not showing as insured on the Motor Insurance Database

Car Insurance: Help with My cover

It can take up to 72 hours for the Motor Insurance Database to be updated. Your cover will start on the date shown on your policy documents.

What's a policy excess?

Car Insurance: Help with My cover

A policy excess is the amount you have to pay towards the cost of your claim. It is made up of a standard amount which you cannot change and a voluntary amount which you set yourself...

Do you offer multi car discount?

Car Insurance: Help with My cover

Unfortunately, we do not offer multi car policies. However, to get a quote for a second vehicle please visit the following link: https://motor.ageas.co.uk/

When do I get a courtesy car?

Car Insurance: Help with My cover

A courtesy car is covered as standard in our policies. This will only be provided whilst your vehicle is being repaired by one of our approved repairers...

Do I need business use?

Car Insurance: Help with My cover

Business use is needed if you are travelling to more than one place of work.

What is excess protection cover?

Car Insurance: Help with My cover

Excess protection is no longer available to purchase, if you have an existing Excess protection policy then your cover will continue until your next renewal.

Can I drive other cars?

Car Insurance: Help with My cover

Were you looking to discuss driving other cars for a new quote or an existing policy?

Can't find what you're looking for?

Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.