What are your opening hours?

Customer Services: Our call centres are open Monday to Friday from 08:30 - 18:00 and Saturdays from 08:30 - 16:00. You can also speak to a human colleague on our website on Monday to Friday from 08:30am - 6:30pm and on Saturdays from 08:30 - 4.00pm (please be aware our hours might differ on bank holidays).
Claims: Our Claims Team is open 24 hours a day in order for you to report a claim.

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Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.