Help with general faqs
Who can I contact if I am not satisfied with the response to my complaint?
General Policy (remove): Help with general faqs
If you're not happy with how we have handled your complaint, or we haven't resolved it within eight weeks, you can take it up with the Financial Ombudsman Service through the methods detailed below...
Can't find what you're looking for?
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.