Important Safety Notice

Due to a fault identified by Citroën regarding certain Citroën vehicles, some cars may now be considered unsafe to drive.

Citroën has issued a Stop-Drive notice for the following models:

  • Citroën C3 (manufactured between 2009 and 2019)
  • Citroën DS 3 (manufactured between 2009 and 2016)
  • DS Automobiles DS 3 (manufactured between 2016 and 2019)

If your car is affected by the Stop Drive Notice, it is not considered roadworthy and should not be driven until it has been repaired and deemed safe by the manufacturer. Our policy requires that vehicles must be road worthy and safe to drive.

However, your insurance coverage for damage while parked, theft, and fire remains unchanged.

How to check if your car is affected

To find out if your vehicle is affected, please visit Citroën safety recall check. If your car is listed, please contact Citroën directly through their Recall Helpline at 0800 917 9285 or Customer Care at 0800 093 9393.

Your safety is our priority

We understand this might be concerning, but your safety is our top priority. We recommend addressing this issue as soon as possible to ensure you stay safe and protected.

If you have any other questions or need help, please don't hesitate to reach out to our support team on Live Chat.

Stay safe, The Ageas Team