Through a range of innovative and award-winning schemes, we support our suppliers, such as vehicle repairers, brokers, software providers and furniture restorers, to minimise their impact on climate change.
Working towards a claims supply chain that creates shared value through sustainability, ESG is taken into account when selecting suppliers and at renewal.
We work with supply chain partners to understand their approach to ESG, including asking them to complete a mandatory due diligence questionnaire that ensures we share the same values. In addition, we set objectives for them that contribute to sustainability.
Our supply chain charter sets out the standards of business conduct we expect from our supplier partners.
Working with motor suppliers
Ageas UK is certified as a CarbonNeutral® company and we encourage our motor repair partners to become carbon neutral too. We encourage our motor repair partners to measure and reduce energy consumption and carbon emissions and have supported PAS 2060 certification. This credential demonstrates the carbon neutrality of a product, organisation or activity carbon neutrality.
In 2025 this industry standard is being replaced to ISO 14068-1 or ARIES (Accident Repair Industry Environment Standard). Ageas will be working with our motor repair suppliers to transition to either of the new standards in order to keep the momentum in meaningful activity to tackle emissions and their climatic impact.
Our green motor parts supplier has also launched a recycling programme to take cardboard from our repair centres for free and turn it into recyclable packaging materials for future car parts. As a result, our repairers can rely less on additional waste collection services.
89.96% of all new repair instructions go to a carbon neutral solution centre. With number plate recycling widely established, 90% of the network are now recycling all their displaced number plates that used to go to landfill. 90% of the network are now using a plastic recycling company that takes all other plastic not fit for repair away to be recycled such as bumpers, headlights and trims.
During 2024 we held workshops with our motor repair network to highlight many different sustainable ways that can be incorporated into the vehicle repair process , inviting specialists along to explain how they can help vehicle repairers become more sustainable – these ranged from solar power to new types of fast drying vehicle paint and many other innovations between. We will continue these into 2025.