Ageas UK has today announced the consultation outcome of its proposed changes to property and IT Infrastructure and Operations.

This review reflected both the reduction in demand from customers wanting to buy insurance over the telephone and the increased business efficiency created by our simplification work and investment in technology.

Following a comprehensive 45-day consultation with employees, which included one-to-one meetings and consultation with their representatives, as well as meetings with local interested parties, Ageas confirmed that no alternative viable proposals were received.

Ageas will therefore progress with the following changes:

  • transfer all operations from its office in Port Solent to Eastleigh from June 2019;
  • close the office in Stoke on Trent by June 2020;
  • consolidate the Sales and Service operation from 1 April 2019; and
  • transfer the IT and Infrastructure teams to Tata Consultancy Services from 1 April 2019 (subject to contract).

Chief Executive Officer Andy Watson said;

This has been a difficult and unsettling time for many of our people and I want to thank each of them for their professionalism throughout the process so far.

I’m pleased  that from our Port Solent office we’re retaining the expertise of around 80 per cent of people who are willing to make the move to Eastleigh. We’ve also offered alternative roles to around 32 people from the Sales and Service team in Eastleigh to other roles at that site.

For our employees based in Stoke we will do all we can to support our people in securing alternative roles and are working with a number of organisations including local businesses. Talks so far have indicated that there are opportunities in the local area, with a strong interest in our capable, skilled and experienced people.

Ageas is now focused on helping employees with their next steps and is working with organisations including the Department of Work and Pensions, National Careers Services and LHH Penna outplacement services to provide employees with advice on dealing with redundancy and finding alternative employment.