Personal accident claims

Personal Accident Claims

Help for when you need to make a claim on your personal accident insurance policy.

Full details of your cover is contained in your Policy Schedule and Certificate of Insurance. Please read these in conjunction with your Policy Booklet. When contacting us please make sure you quote your policy to help us deal with your enquiry more effectively.

For claims relating to an Ageas motor policy please refer to the car insurance claims page.

I need to make a claim  

If you need to make a claim, on your individual, business personal accident or business travel insurance policy, or when you become aware of an event that may lead to a claim, please contact us as soon as reasonably possible to request a claim form on 0344 748 0103

For claims relating to an Ageas motor policy please refer to the car insurance claims page.

Alternatively you can email or write to us:

PA Claims, Travel Claims Department
Ageas Insurance Limited
Ageas House
Hampshire Corporate Park
Templars Way
Eastleigh 
Hampshire
SO53 3YA

personal.accident@ageas.co.uk

Claims conditions  

  • You must place yourself under the care of a medical practitioner and follow their advice.
  • You must, at your expense, provide us with any reports, certificates, information and evidence that we ask for and do so in the manner we request.
  • No amount payable under this policy will bear interest.
  • If we request you to do so, you must undergo medical examination at our expense. In the event of your death, and if a post-mortem of the body is carried out, we may request a copy of the Coroner’s report.