Pet insurance

Want to contact us to buy insurance?

You can buy your pet insurance online or over the phone. Just use the button below to start your quote or give us a call on the telephone number provided. Lines are open Mon to Fri 8:00am - 8:00pm and Sat 9:00am - 2:00pm.

Get a quote online

Click the link below to buy your pet insurance online.

Start your quote

Give us a call

To buy a policy over the phone call us on 0345 165 0928.

Need to contact us about your policy or your pet?

To help us get you through to the right person we need to know whether you'd like to speak about your policy or get help with your pet.

If you would like to discuss your policy, make a claim or place a complaint, there are a number of quick ways to get in touch.

How to get in touch

Discuss your policy

0345 165 0928

If you'd like to discuss or make changes to your policy, please call us using this number.

Lines open Mon to Fri 8:00am - 8:00pm and Saturday 9:00am - 2:00pm.

Speak to our Claims Team

0345 165 0928

Please call us on this number if you'd like to make or discuss a pet insurance claim.

Lines open Mon to Fri 8am - 6pm and Saturday 9am-2pm.

Make a complaint

Click here to find the best ways to make a complaint.

If you need help with your pet, there are a number of ways we can help. Just use the contact details below to get in touch.

How to get in touch

24 Hour Vet Helpline

0333 332 7928

If you have a health question or concern about your pet you can call our helpline and speak to a qualified veterinary nurse.

Lines are open 24 hours a day, 7 days a week.

Find a Vet or Pet Minder

0345 165 0928

If you or your pet are away from home whilst in the United Kingdom, Northern Ireland, Isle of Man, and Channel Islands and your pet needs urgent veterinary care, we can help you find the nearest vet for you. We can also help you locate a registered pet minder nationally.

Lines are open from 8am to 6pm Monday to Friday, and 9am to 2pm Saturdays.

Bereavement Counselling and Pet Legal

0333 003 2258

We offer an understanding, confidential and professional service enabling you to talk for as long as you need about the death or illness of your pet. We also have lawyers available to provide advice and explain legal issues in in a friendly and helpful way.

Lines are open 24 hours a day, 7 days a week.