Jobs in IT

There are a number of areas within a typical IT department, such as:

• Helpdesk services
• Networking
• Electronic business
• Software development

Skills and knowledge for a career in IT

The skills and knowledge required vary depending on the role. However, here are some of the skills that are generally needed by someone working in IT:

• Strong analytical skills
• Good problem solving skills
• Good communication skills
• Logical approach


Some of the relevant IT qualifications are:

• MCITP (Microsoft Certified IT Professional)
• MCTS (Microsoft Certified Technology Specialist)
• Technology/software-specific qualification

Starting your career in IT

This is an area where you could study or gain some experience before moving into an IT role, but it is important that you match your efforts to the type of role you are looking for.