Contact centre

Customer services and claims

Our Customer Services and Claims areas offer roles in a variety of different customer facing teams including Sales, Service and Claims.

You will get the opportunity to work in a dynamic and lively environment, with all the support you need to become a specialist in serving our customers. Ageas is built on team work, openness, honesty and delivering a high standard of customer care.

In our Customer Service and Claims roles you will get the opportunity to help build our company's reputation as one that really focuses on our customers. You will learn how to communicate with our customers in the right way and how to meet their insurance needs. We recognise that it is the people themselves that make a difference to our success and so we believe in rewarding our people in return.

Jobs in Claims

Careers in Claims go across all product lines. Most people start in a claims handling role, but there are plenty of options to extend your claims experience, knowledge and career:

  • Leadership
  • Technical (large) claims
  • Claims support and development
  • Supplier management/relationships
  • Fraud

Skills and knowledge for a career in Claims:

  • Customer focus
  • Problem solving
  • Creativity
  • Analysis
  • Written communication
  • Interpersonal skills
  • Being organised
  • Attention to detail