"We treat each customer individually"

Thanks for stopping by to find out more about us. We’re an award-winning, international insurer with key markets in Europe and Asia. We go back a fair bit too. Almost 200 years, in fact. Fast-forward to today and we’re proud to be one of Europe’s top 20 insurance companies.

Our UK team of 4,000 stand shoulder-to-shoulder with our most important people – our customers. We’re recognised for our excellent insurance cover and being easy and straightforward to deal with. Plus, we understand the need for choice, which is why our insurance can be bought with us directly and through brokers and our leading partnership brands.

We have around 5 million customers and have a first-class attitude when it comes to being there for them when they need us most. Our UK-based, market-leading claims team are on hand 24/7 to help every step of the way and get things back to normal, quick smart. Plus, we give our customers a dedicated claims adviser to keep them up to speed from start to finish.

Don’t just take our word for all this though. We’ve scooped a Gold Standard Insurance Award for the last nine years running.

Our business

Read more about our products, why our customers choose us and how we measure up in the market place.

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Principles and purpose

Find out about our future ambitions and how our principles and purpose fit into our plans.

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Values

Discover how our values shape our business and people, and give our customers even greater service.

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Our locations

You can work with us in nine UK locations, including our head office in Hampshire. Discover all our offices.

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