We continue to make further reductions in our operational emissions with the energy used in our building coming 100% renewable sources.

Having reduced our absolute greenhouse gas emissions by 46% since 2021 and 73% compared to 2019, we know we can do more.

Total organisational footprint 2023 - 1,747 tCO2e

  • Scope 1 – 296 tCO2e (Direct emissions from Ageas owned and controlled properties including: combustion of natural gas, biogas, gas oil (red diesel) and fugitive gases from air conditioning and refrigeration units and owned vehicles)
  • Scope 2 – 26 tCO2e (Indirect emissions from generation of purchased electricity, steam heating and cooling for own use.)
  • Scope 3 – 1,426 tCO2e Value chain activities including purchased goods and services, capital goods, fuel and energy related activities, transportation and distribution, waste generation in operations, business travel


What we’re doing at our buildings

By consolidating our workspace in our Bournemouth and Eastleigh offices over the past 12 months, we now occupy less floor space, enabling us to reduce plant equipment runtimes and lighting in unused office areas. The result is less energy consumption and a closer, more dynamic working environment for our people.

We are also progressing towards consolidating our data centre activity and migrating services to the cloud where practical.

Our IT and Facilities teams have collaborated to achieve timely reductions in the level of cooling provided to our data centres as demand increases. Their efforts significantly impacted electricity consumption in Bournemouth and Gloucester, where we have decommissioned much of the data centre infrastructure.

From 2023 onwards, we aim to reduce our energy consumption by 10% each year. We’ve made a good start. Our continued efforts have led to a xx% reduction in electricity consumption, with xx% less gas, while water consumption dropped by xx%.

Reduce, reuse and recycle

We also continue looking for new ways to reduce our waste. Zero waste goes to landfill because we send office waste that we cannot recycle for recovery to an energy-from-waste plant.

We have saved paper and materials by increasing digital marketing and direct customer mail rather than printing them and sending them by post. We also reuse or repurpose most of our promotional displays and show stands. For example, for the past five years we have reused or repurposed 85% of our stand for the British Insurance Brokers Association conference and choose sustainable and recyclable merchandise.

Reducing our need for travel

We continue to reduce carbon emissions and environmental impact through imaginative initiatives like Smart Working @ Ageas. This hybrid and flexible working policy for colleagues means less commuting and fewer car journeys.

Another way that we travel less is by using video technologies instead of holding face-to-face meetings. We also encourage people to cycle to work or use a lease car scheme for EVs and hybrids, having installed electric car chargers in our offices.

Offsetting our carbon emissions

We have been certified as a CarbonNeutral® company by Climate Impact Partners since 2021, supporting projects which provide long-term environmental and social impact benefits to their communities. But we recognise that this is a short term solution whilst we continue working towards reducing emissions across all our scopes.

We contribute to the following projects, and offset our measured carbon emissions:

  • UK forest creation – UK reforestation projects help to remove emissions, increase biodiverse habitats, and prevent erosion and run-off into streams and rivers when forests mature.
  • The Global Renewable Energy Portfolio – this initiative provides carbon finance to support renewable energy projects across the globe that reduce emissions and reliance on fossil fuels.
  • Aqua Clara water filters, Kenya – these projects bring clean, safe drinking water to families and schools that reduce the need to heat and boil water using unsustainable fuels.
  • Kulera REDD+ and cookstoves, Malawi ¬– by distributing clean cookstoves, this project protects forests by reducing the need for wood as fuel. It also trains communities on sustainable natural resource management and biodiversity conservation.