Awards

Awards

2016  

Insurance Times Awards 2016

  • Claims Initiative of the Year
  • Personal Lines Insurer of the Year

Gold Standard Awards - November 2016

  • Gold Standard Award for Insurance 

Digital Insurance Awards - November 2016

  • The New Kid on the Block Award - Back Me Up

Auto Body Professional Club Awards - November 2016

  • Insurer of Choice Award

North West Contact Centre Awards - October 2016

  • Contact Centre Manager of the Year - Karen Yates

British Insurance Awards - July 2016

  • Winner - Claims Initiative of the Year

Insurance Times UK Claims Excellence Awards - May  2016

  • Winner – Claims Initiative of the Year

Institute of Customer Service UK Customer Satisfaction Awards - March 2016

  • Winner - UK Customer Satisfaction Awards - Best Customer Service Co-Creation / Collaboration Award

2015  

Gold Standard Award - November 2015

  • Winner - General Insurance

POST Data Analytics and Technology Awards for Insurance - November 2015

  • Winner - Insurance Technology Department of the Year - Ageas Insurance IT 

Insurance Marketing and PR Awards - June 2015

  • Winner - Research Campaign of the Year - Road Safety Foundation Report

The Claims Innovation Awards - June 2015

  • Winner - Best Insurance Claims Department of the Year - Motor Total Loss Unit
  • Winner - Rising Star of the Year Award - Ryan Pollard

Modern Claims Awards - April 2015

  • Winner - Insurer Team of the Year

2014  

Insurance Times Awards - December 2014

  • Winner - Personal Lines Insurer of the Year

Gold Standard Award - November 2014

  • Winner - General Insurance

International Travel & Health Insurance Journal Awards (ITIJ) - November 2014

  • Winner - Assistance Company of the Year

Training Journal Award - November 2014

  • Silver - Change Management
  • Bronze - Organisational Design

Bodyshop Awards - October 2014

  • Winner - Insurance Company of the Year

Insurance Fraud Awards - October 2014

  • Winner - Fraud Investigation Team of the Year

Rehabilitation First Awards - September 2014

  • Winner - Insurer/Solicitor Collaboration of the Year (Ageas & Irwin Mitchell)

British Insurance Awards - July 2014

  • Winner - General Insurer of the Year (Ageas Insurance Limited)
  • Winner - Achievement Award – Barry Smith (former CEO Ageas UK and now COO Ageas Group) (Ageas Insurance Limited)
  • Winner - Digital Insurance Initiative of the Year (Kwik Fit Insurance Services)
  • Winner - Transformational Deal of the Year (Ageas Insurance Limited)

POST Claims Awards - June 2014

  • Winner - Customer Care Award (Company) - Household End to End Initiative; response to a surge event (Ageas Insurance Limited)
  • Winner - Customer Care Award (Individual) - Tony Stanger, Technical Claims Manager – Large Loss & Reinsurance; for his exceptional service to a third party claimant (Ageas Insurance Limited)
  • Winner - Insurance Claims Manager of the Year - Gary Luff, Head of Personal Injury & Technical Claims (Ageas Insurance Limited)

Insurance Times Claims Excellence Awards - May 2014

  • Winner - Claims Training Initiative of the Year – Motorcycle Claims Training Initiative (Ageas Insurance Limited)
  • Winner - Personal Lines Claims Initiative of the Year – Household End to End response initiative - responding to St Jude storm surge (Ageas Insurance Limited)
  • Winner - Outstanding Insurer Claims Initiative of the Year Personal Lines – Household End to End Initiative (Ageas Insurance Limited)

2013  

Insurance Times - December 2013

  • Winner - Personal Lines Insurer of the Year (Ageas Insurance Limited)

Gold Standard Awards - November 2013

  • Winner - General Insurer of the Year (Ageas Insurance Limited)

Bodyshop Awards

  • Winner - Insurer of the Year (Ageas Insurance Limited)

Awarded in 2013 by Investors in Customers (IIC)

  • Personal Lines Service (Ageas Insurance Limited)

Institute of Customer Service - May 2013

  • ServiceMark accreditation for Ageas Home Insurance (Ageas Insurance Limited)

Post Claims Awards - June 2013

  • Winner - Customer Care Award (Ageas Insurance Limited)
  • Winner - CII Claims Faculty Achievement Award (Ageas Insurance Limited)

IT Claims Excellence Awards - May 2013

  • Winner - Outstanding Individual (Ageas Insurance Limited)

Claims Innovation Awards - May 2013

  • Winner - Client Care Initiative (Ageas Insurance Limited)

2012  

Insurance Times Awards - December 2012

  • Winner - Personal Lines Insurer of the Year (Ageas Insurance Limited)
  • Winner - The IT Pack Member of the Year (Kwik Fit Insurance)

Gold Standard Award - November 2012

  • Winner - Insurer of the Year (Ageas UK)

ABP Club Repairers Choice Awards

  • Winner - Best Motor Insurance Company (AIL)

Insurance Fraud Awards 2012

  • Winner - Underwriting Fraud Initiative of the Year Award (Ageas Insurance Limited)

Bodyshop Awards - September 2012

  • Winner - Insurance Company of the Year (Ageas Insurance Limited)

British Insurance Awards - July 2012

  • Winner - Business Transformation of the Year Award (Ageas UK and Tesco Underwriting)

Barker Brooks Media's Claims awards - May 2012

  • Winner - Claims Management Company Team of the Year (Ageas Insurance Limited)

Insurance Age Sentiment Survey 2012

  • Top for Personal Lines Claims and Personal Lines Underwriting Service (Ageas Insurance Limited)

Defaqto 2012

  • Winner - Five-star rated income protection (Ageas Protect Limited)
  • Winner - Five-star rated critical illness (Ageas Protect Limited)